Usually this time of year we share tips for getting the new year off to a great start through goal setting, time management and organization, project planning, and the like. This year we’re spending a lot of time thinking about our clients forced to rebuild their businesses (and lives) due to this past year’s natural […]
Miscellaneous
Miscellaneous
Reducing Stress
A certain amount of stress or anxiety from time to time is to be expected when owning and running a small business. As a business consultant and coach for dog pros I’ve seen many a dog pro struggle with fears of failure or bite their nails during slow times. But in my experience much of […]
Howdy, Pard’ner: Making Business Partnerships Work
Tired of going it alone? Wish you had someone to share your struggles and triumphs? Starting a business with someone else, or adding a partner to your existing enterprise, can bring many advantages, including support, division of labor, better ideas, increased productivity, and decreased stress levels. It can also dissolve into disaster complete with tears, […]
Fail Better
Failure is a part of business as much as it is a part of life. You can’t avoid it entirely, but you can use disappointments to your advantage if you’re willing to approach them differently. As Samuel Beckett once said, we need to learn to fail better. When something doesn’t go as we hoped, it’s […]
The Boundaries of Customer Service
We’re guessing since hanging up your dog pro shingle you’ve had occasion to question the “customer is always right” adage. Yet we’ve worked with enough dog pros to know that too many take good customer service a little too far—often bending over backwards for clients to the breaking point. We understand the desire to grow your […]
