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Getting Organized

Man working while holding his dog

Getting Organized

The Software Your Dog Biz Needs

The world gets more high tech every day, and we dog pros aren’t always the first in the rush to adopt new technology. Learning curves can be time consuming and tech learning curves are their own brand of pain. But there’s a lot of software out there ready to make a powerful difference in how […]

Saying No to Say Yes: A 5-Point Formula for Saying Yes to What Matters Most

R+ dog pros are good at a lot of things. We’re good at empathy and reading body language. We’re good at training plans. We’re good at situational awareness and leash handling and timing. We’re good at cheerleading. (“What a good dog you are!”) Some of us are blazes with a clicker, and we’re all fast […]

Taming Your To-Do List

Owning a small business is big work. The to-do list extends far beyond the obvious tasks involving taking care of your human and canine clients. First of all, there’s all the admin work that comes along for that ride. Then there’s marketing to get those clients in the first place. And what about all the […]

Client Follow Up—How, How Often, and When to Let It Go

You know you should follow up with clients, that it’s part of good customer service. But you worry about intruding, irritating, being perceived as a pest. And now, on top of typical questions about follow up (how, how often, when to stop), there’s the complication of what to do about clients whose services were interrupted […]

The Power of Choice in Your Dog Business

We strive to give the animals in our care the power to make choices. We know choice can be reinforcing and can help to build trust. The same holds true for us. Choices are empowering, providing a sense of control. But when it comes to business we sometimes operate as if we’re powerless, stuck in […]