
Miscellaneous
The Boundaries of Customer Service
We’re guessing since hanging up your dog pro shingle you’ve had occasion to question the “customer is always right” adage. Yet we’ve worked with enough dog

We’re guessing since hanging up your dog pro shingle you’ve had occasion to question the “customer is always right” adage. Yet we’ve worked with enough dog

Pleasing an unhappy dog often comes down to simple things. Taking out a leash. Saying the word, “W-A-L-K.” Bologna. Pleasing unhappy clients, however, can prove

Running a small business is scary. It’s a lot of great things, too—freedom and control over your schedule, who you work with, and how you
We all know the importance of being dog smart—of keeping up-to-date on solid, scientific knowledge of dogs and dog behavior. Not only is knowing dogs

The old song says that breaking up is hard to do. If you’ve ever had to part ways with a client, you know that it’s