Not so long ago, we thought of multitasking as something only computers could do. But now it’s a required skill listed on most human job descriptions, usually somewhere after “detail-oriented.” And with cell phones, Twitter, CNN, and flat-screen TVs on gym treadmills all vying for our attention, we can be forgiven for thinking ourselves capable […]
Getting Organized
Getting Organized
Let It Ring
Ring, Ring! Many dog pros feel like slaves to their telephones, reporting a near compulsion to answer them no matter the hour, inconvenience, or what else may be going on. What if the call goes to voice mail and the potential client moves on to another choice? Put the Phone Down There are several compelling […]
The Well-Scheduled Dog Pro
Structure abounds in our culture and we’re accustomed to its rule. From school and college and into the workplace, the majority of us rely throughout our lives on some form of exterior framework to keep us on track. Little wonder, then, that many small business owners struggle with the sudden lack of direction self-employment presents. […]
Ask For Help
If you’re reading this column, chances are you’ve been trained to work with dogs, and well trained. But running a business, any business, calls for a Renaissance skill set and unreasonable amounts of time: in past columns I’ve touched on the stress of adding administrative duties, accounting, bookkeeping, marketing, etc. to your job as dog […]