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Separation Anxiety: Standing On One’s Own Four Paws

By Malena DeMartini

The voicemail message was a funny one. It said, in a charming Italian lilt, “I need help getting my dog off the feet.” Ninety nine percent of my caseload is made up of separation anxiety cases, so I had some inkling right away what the woman calling me meant by that. When we met she confirmed my theory; her dog had separation anxiety. She had known this for some time, but working from home and living in a dog-friendly city like San Francisco, the problem had been manageable until now. At this point, though, Bella (short for Bellisima) was always underfoot. The rough-coated terrier mix’s need to shadow her owner, so typical in separation anxiety dogs, had developed into an obsession. In the kitchen, the bathroom, the home office; wherever the owner was, there was Bella, glued to her legs. The situation was becoming intolerable—and often dangerous.

Most trainers are acutely focused on getting the owner out the front door right away. Isn’t that the grand prize with separation anxiety dogs? Actually, no. And that misunderstanding is why so many separation anxiety treatment plans fail. The real grand prize is a dog that feels okay about being alone for a length of time. This means that the first step in successfully treating separation anxiety is to get the dog “off the feet,” for the simple reason that a dog that lacks the confidence to be half a room away from her owner can’t yet cope with real absences. Yes, you may be able to distract the dog with food for a time, but in many cases you will then hit a wall. The treatment will plateau, perhaps leading you to the flawed conclusion that this particular dog is unable to progress any further than, say, 20-minute absences. This is true of far fewer dogs than you may think.

So how do you build this confidence in the dog? First, you go slowly. As slowly as it takes, which can be crazy-making unless you embrace it as inevitable in a certain percentage of your cases. Second, you use a few simple behaviors you teach all the time. I call it the “not-following routine” (it used to be ‘unfollow,’ but Twitter ruined that for me) and it’s nothing more complicated than Go To Bed and Stay. Together these two cues form the beginning of an absence. Walking away from the owner to go lie on a bed is a mini-absence from the dog’s perspective. The same can be said for a Stay, because the owner walks away. By using these two cues and rewarding them regularly, you can quickly create a dog that is excited to not follow.

In a severe case like Bella’s, we had to start at square one. We put the dog bed a few inches from the owner’s (Italian leather-shod) feet and used a lure to get Bella to lie on it. Soon Bella got the hang of the game and happily plopped down on her bed whenever we said the word ‘cuccia’ (‘dog bed’ in Italian). This is where you have to start with any separation anxiety dog; positive association, repetition, and reward. The dog needs to come to the conclusion independently that being on her bed is just as rewarding as lying across her owner’s feet. Once you have achieved this, you can begin to move the bed a few inches farther away, then another couple, and so forth.

Teaching Stay to a separation anxiety dog is a similar process. More than anything, it’s essential to remember to teach the criteria of distance and duration separately. With Bella, teaching duration was a cakewalk. As long as her owner stayed in one place nearby, even long durations presented no difficulty. Distance was another story—and you may find this to be the case with many separation anxiety dogs. Here, progress was painfully slow. We solved it by using subtle body language to split up criteria to minute levels. The owner waggling a foot backward a few inches and then putting it back in place was enough of an implication for Bella that her owner was moving away, but that’s where we needed to start to avoid triggering anxiety, so that’s where we started. In time, Bella’s owner could take half a step back and twist her upper body to one side. Each subtle body movement was repeated and rewarded many times until it all added up to a full step backward. Eventually that step backward came to incorporate a turned body, then a step away, and now we were on the road to creating distance.

Most separation anxiety dogs hit a new plateau when you begin to incorporate out-of-view Stays. Again, the answer is to split the criteria into tiny steps. If you have to start with one tenth of the owner’s body on the other side of the threshold to keep the dog below threshold, so be it. It’s worth it to succeed. But all dogs (even Bella) can learn to stay happily on their bed as their first baby version of an absence. As you work to build distance and duration, the sheer repetition of asking the dog to Stay establishes the not-following routine. In the early stages, the owner just asks for a Stay while walking across the room and back, but eventually she can ask for a Stay while she goes to cook a batch of pasta.

(By the way, never use Stay as a cue for asking the dog to be home alone. That will typically involve a confinement area, either behind a baby gate or in a crate. The Stay and Go To Bed exercises teach the dog to handle pre-absence absences and that is what sets her up for success.)

You have no doubt taught Go To Bed and Stay many times. But training these cues in a separation anxiety case is nothing like training them in an obedience case. A Stay, for example, is so easy to build—it can typically be done in a handful of sessions—and a placement exercise like Go To Bed is even simpler. A separation anxiety case is different because you are not just teaching a behavior, you are teaching a small measure of emotional autonomy. A dog that lives in near-constant panic about being left alone lacks the skill to self-soothe. By allowing her to discover that being separated from her owner, even if only by inches and for a few seconds to begin with, can be rewarding, you are paving the way for successful treatment.

Now, if two simple cues like Go To Bed and Stay require such an inchmeal approach, imagine how slowly you may need to proceed with front-door exercises? The good news is, separation anxiety treatment does not always have to happen in atomic increments—at least not at all stages. In some dogs shadowing is minimal and can be dispelled with quickly. Others fly through out-of-view absences or front-door exercises. But most plateau at some point and when that happens, the key is to slow down enough not to trigger anxiety in the dog.

Which brings us to the subject of timelines. Each and every client I work with asks how long it will take before her dog can be left alone successfully. The answer is simple yet hard to hear: “Until your dog can relax while she’s alone which is achieved by staying under her anxiety threshold.” No answer at all, I know. But the only honest one.

Are you the kind of trainer who can hold steady through such a process and not push too far too fast? Can you keep your clients motivated to maintain what at times seems like a snail’s pace? Only you can answer that, but if you can, you will find that separation anxiety dogs are profoundly treatable. Start slow and you will see a much higher number of cases resolved. Approach it as a puzzle. Write criteria that teach the owner to read the dog’s body language. Experiment with how small you can make the steps when necessary. Most importantly, tell your clients up front that patience is crucial and that the only way to reach the goal is to focus on the process. Compare it to marathon training; if you hurry at the outset you risk injury and may have to drop out of the race altogether. But the wonderful news with separation anxiety is that once those initial grueling steps are behind you, progress is much quicker.

I hope more trainers will embrace these slow-but-oh-so-necessary confidence-building techniques. There are so many Bellas that need help and too few trainers willing to take on separation anxiety cases. As for my client’s Bella, she is no longer “on the feet.” A poster girl for how setting minute criteria can resolve a long-standing and seemingly incurable problem, she now chooses to be on her bed every day without being asked—and she can be alone for several hours at a time, more than the owner had ever hoped for and, given her lifestyle, as much as she’ll ever need to ask of Bella.

Malena DeMartini, CTC, is a San Francisco SPCA Academy graduate with over 15 years’ experience and many hundreds of successful separation anxiety cases under her belt. Her use of simple technologies and a different approach to client support to treat separation anxiety is leading this area of the training and behavior field. Her articles have been featured in multiple industry journals and she regularly travels far and wide to share her expertise. Malena teaches an online certification program for experienced dog trainers interested in learning more effective ways of treating separation anxiety.

You can see Malena DeMartini and dogbiz’ Gina Phairas present about successful approaches to separation anxiety in the Fixing The Unfixable DVD available on our DVDs page.

Got Confidence? Treating Separation Anxiety

By Malena DeMartini, author of Treating Separation Anxiety in Dogs

My second client ever was a separation anxiety case. The dog’s name was Guinness, like the beer, and his owners had found him sickly and tattered, scavenging for food somewhere on a California back road. They rescued him, bought him life-saving medical treatments, and nursed him back to health. Guinness was, under all the grime, a delightful bearded collie, who thrived in all ways but one. He couldn’t be left alone.

Freshly graduated from the San Francisco SPCA Academy for Dog Trainers, I went about my assignment with enough enthusiasm to power a cruise ship. Guinness’ owners and I set up a cozy confinement area and called it “The Pub,” so the command to go settle down became, “Guinness, go to The Pub.” I’m not sure who enjoyed that exercise more; the dog, who got treats every time, or the humans, who found it endlessly amusing to say. With this and a few other simple exercises, Guinness began to improve and soon, he was separation anxiety free. His owners thought I was a dog-training superstar, something I soberly considered. Why not? Maybe I had the magic touch?

It was a short-lived fantasy. Separation anxiety case number two brought me crashing back to earth. Orville, despite being on the same treatment plan that had so spectacularly cured Guinness, barely improved at all. Any progress we, his saintly owners and I, managed to coax forth was inchmeal and agonizingly slow. So slow I knew I had to be doing something wrong, but I had no idea what. Absent a better plan, I plugged on. It took months before Orville could be left alone at all and years, eventually, to get to a couple of hours. With the best will in the world he couldn’t be called cured.

The drastic contrast between Orville’s and Guinness’s responses plagued and intrigued me in equal measure. I felt compelled to figure out why the same treatment could lead to triumph and resounding failure, and I soon had more chances to test any theories I formed. Back then, much like now, most dog trainers cringed when approached about separation anxiety cases, so once word spread in the Bay Area training community that I was willing to take those on, I found myself doing nothing else.

There was Mookie with the out-of-control noise phobia, and Tug, whose timid overall nature sparked many treatment plan revisions. There was Nacho, who had trouble overcoming frustration, and Kaya, who, upon the owners’ return after even the briefest absence, would roll over and submissively urinate. I observed, made copious notes, scratched my head, changed tactics many times. My results ranged from super to so-so.

At some point in the mid-2000s I began video recording my cases and studying them for hours on end. And gradually, through years of working exclusively with separation anxiety cases, I discovered gaps in the textbook protocols and figured out ways to fill them.

Nowadays, my separation anxiety treatment plans strongly emphasize confidence-building exercises, especially at the beginning. The textbooks have us start treatment for example by spending oodles of time desensitizing to pre-departure cues. In my experience, this serves mostly to frustrate the owners and may cause them to lose their commitment to and enthusiasm for the entire process. Why start with independence training? Because the ability to self-soothe underlies all other steps. If the dog can’t, say, happily trot off to his bed away from Mom for a few moments, being alone for even ten minutes is a tall order and a recipe for failure once you move on to longer absences.

Confidence-building exercises teach the dog that he has some control over his own environment—and control over whether he’s able to feel good by himself—and that’s crucial to success. If the home-alone environment is scary and the dog doesn’t have any control over it, that compounds the problem. Empower the dog with these skills, teach him to self-soothe, and you bring about the type of confidence that allows advanced learning and new steps of autonomy (like alone time) to follow.

Personally, I use interactive games and toys to achieve this. Simple things like “go to your bed,” “relax/stay,” a brisk game of “find it,” and all manner of interactive toys and trick training. Whatever takes your fancy and engages the dog is fine as long as it builds the dog’s confidence because that, essentially, is how he learns to learn. Then, and only then, can the in-house, out-of-view absences begin. From there, you can move to out-of-house absences that slowly become longer, and so on. But teaching a dog confidence in the beginning of the program is fundamental to success—and a life free from anxiety for the dog.

Treating separation anxiety isn’t for everyone, and I admit I may be an extreme example. I take no other cases and haven’t for close to a decade. My office looks like a NASA control room with screens on all sides flicking through the dozens of webcam feeds I watch daily to monitor the progress of my clients’ dogs around the country, studying body language cues and emailing out treatment plan adjustments and encouragement. Less than that will do. But separation anxiety is a debilitating and heartbreaking disorder that afflicts well over fifteen percent of dogs in the United States alone. That’s more than nine million dogs. And yet, most trainers still hesitate to take on these cases, even though separation anxiety is one of the most treatable canine disorders—three out of four dogs can recover fully.

Looking back now at my auspicious beginning with Guinness, it is obvious to me how little I actually had to do with his miraculous progress. His separation anxiety was a temporary reaction to the drastic rags-to-riches change in his life—plus he was coming off a lot of medication. With time, I suspect he would have gotten through his anxiety on his own without my meddling. But Guinness gave me my passion for dogs afflicted with separation anxiety and I’ll always be grateful to him for that.

I believe we owe it to our dogs and their oftentimes desperate owners to learn more about and do more to alleviate this destructive disorder. If great strides can be made with simple confidence building—and I’m proving that each and every day—what else awaits us?

Malena DeMartini, CTC, is a San Francisco SPCA Academy graduate with over 15 years’ experience and many hundreds of successful separation anxiety cases under her belt. Her use of simple technologies and a different approach to client support to treat separation anxiety is leading this area of the training and behavior field. Her articles have been featured in multiple industry journals and she regularly travels far and wide to share her expertise. Malena teaches an online certification program for experienced dog trainers interested in learning more effective ways of treating separation anxiety.

You can see Malena DeMartini and dogbiz’ Gina Phairas present about successful approaches to separation anxiety in the Fixing The Unfixable DVD available on our DVDs page.

Basic Manners, Open Enrollment Style

Learn why open enrollment is better—and what it can do for your basic manners dog training classes. Open enrollment means never turning away students again. It means higher class revenues. It means no more cancelled classes.

In this two-part web seminar we show you the innovative curriculum design style that allows you to teach multiple skill and experience levels (dog and human) in one class—without resorting to running around the room giving mini-privates to each student. And then we teach you how to get the most from offering open enrollment classes—from pricing to policies to marketing.

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what you’ll learn

Part 1: How It Works

Learn the basics of open enrollment curriculum and how to teach it. We walk you through a sample curriculum so you can see how it all works.

Part 2: The Business Side

Open enrollment classes offer great marketing and sales advantages. Learn how to take advantage by pricing yours right, setting good policies, and filling them up.

who’s teaching

Gina Phairas and Veronica Boutelle, architects of the new dog*tec Open Enrollment Basic Manners Curriculum Package (available October 2013), share how they created this innovative new approach to basic classes—and how you can do it, too.

To see dates and times or sign up.

You Deserve Some Help: Building The Perfect Staff

Whether you’ve already got staff, or it’s just time to start hiring, don’t miss this class. From finding and hiring the right people to training and reviews, get practical, hands-on tips for building a productive team culture for your training, daycare, or boarding facility or your pet sitting or dog walking business. Avoid the mistakes that plague employee-based businesses, and learn effective solutions if it’s already too late.

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who’s it for?

Any dog business owner or manager who has employees or is thinking about hiring them.

what you’ll learn

  • How to know when it’s time to hire
  • How to find the right people, including writing an effective job description—and where to post it
  • Staff training do’s and don’ts
  • Staff reviews that actually work
  • How to reduce turnover
  • How to change staff culture– for the better

who’s teaching

Veronica Boutelle teaches this class based on years of experience coaching dog businesses ranging from single employees to large staffs, and her own time as Director of the world-renowned San Francisco SPCA Behavior & Training department.

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Making The Sale

You’ve done your marketing. The phone is ringing and emails are coming in. But too many potential clients remain just that: potential. This seminar shows you simple, comfortable strategies for turning an inquiry into an initial consult, and an initial consult into a full, pre-paid training package. Learn how to help potential clients take the step to hire you, and how to avoid common mistakes that leave you with unfilled appointments.

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who’s it for?

Dog trainers and behaviorists who want to increase their sales and their sales comfort.

what you’ll learn

  • Learn what impacts conversion rates
  • Learn a step-by-step process for phone sales and initial consults
  • Learn how to smoothly and gracefully handle the topic of cost and money
  • Get sample sales language to adjust to your own style
  • Gain sales confidence

who’s teaching

dog*tec business consultants Gina Phairas and Veronica Boutelle tackle this touchy subject, sharing tips they teach their dog*tec clients.

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